WELCOMING YOU BACK

ANSWERS FOR YOU

When Will Ocaquatics Reopen?

  • We are excited that Ocaquatics Swim School will be reopening all locations on Monday, June 8th. Based on the most recent guidelines provided by the state and local authorities we are confident that we can provide a healthy environment for your children to continue their swimming journey.

     

 
 

Is It Safe to Swim?

  • The CDC has stated that, “There is no evidence that COVID-19 can be spread to humans through the use of pools or hot tubs. Proper operation, maintenance and disinfection

  • (e.g. with chlorine or bromine) of pools and hot tubs should remove or inactivate the virus that causes COVID-19.” 

  • Every Ocaquatics pool meets or exceeds the health standards set by the CDC and the Florida Department of Health.

     

 

What Will Stay the Same?

  • The same caring, highly trained and fun team members at Ocaquatics.

  • Your swimmer’s progression through our levels.

  • The fun, giggles and smiles that each child experiences at Ocaquatics. 

  • Our specialized chlorination systems for our pool water that enable us to have the highest quality water possible. 

  • Our 5 pools all have an Ultra-violet (UV) sanitation treatment system to provide extra protection against the spread of water-borne diseases.
     
     

 

What IS Going to Change?

  • We will have a reduction of people in our facility (including the pool area) at one time.

  • We will have increased spacing and social distancing will be enforced in all areas. 

  • Our team members will be wearing face shields to protect our families and other staff. We are a very social environment and we designed shields to allow you to see our smile while providing healthy protection. 

  • Screenings will be implemented upon arrival for everyone entering our building.

  • We will be providing hand sanitizer to every person as they enter our building. 

  • We have placed acrylic panels to serve as sneeze guards at all of our front desk and boutique stations. 

  • We will increase cleaning of all swimming lessons equipment between classes. Items will be soaked for 30 minutes in a disinfecting solution.

  • We will increase disinfection of all hard surfaces in the swim school every 30 minutes

  • We will have a one-way traffic flow on the pool deck.

  • We will be implementing a “Wrap & Go” system to limit exposure while we are in the building.  

  • Snacks will not be available for sale at this time. 

  • We will post signs in restrooms and near sinks to convey proper handwashing techniques. 

  • Hand sanitizer dispensers will be available at various locations in our schools. 

  • Additional signage will be placed throughout our buildings to help remind everyone of good social distancing.

  • We have adjusted our teaching techniques to practice proper distancing while maintaining safety.

     

 

Will Facial Coverings be Required?

  • Face coverings are required for adults and for children over age 2 as per the Mayor's directive.

  • Face shields will be worn by swim instructors while in the pool.

     

 

Will You be Doing Temperature Checks?

  • We will be doing temperature checks on all team members when they arrive to work each day.

  • Temperature checks will not be monitored for swimmers or parents. We are relying on families to stay home if they have any symptoms.

     

How Will You Help Us with Social Distancing?

  • One caretaker per swimmer is allowed inside the swim school.

  • Benches in the parent viewing area and pool deck will be placed 6 feet apart and we ask that you be mindful of others and patient while occupying these spaces.

  • An Ocaquatics team member will be assigned to the front door and will monitor and guide traffic flow in and out of the building.

  • We ask that students arrive only five minutes before their scheduled class time to keep occupancy numbers within guidelines and walkways clear. 

  • Swimmers should come dressed and ready for class. The only exceptions are for children in diapers.

  • Just like the old days when we had all of our outdoor locations, we will be implementing “Wrap & Go.” Students will leave in their swimsuit and towel to limit the time in the changing areas. The only exceptions are for children in diapers.

     

 
 

Will My Child Have the Same Teacher?

  • Ocaquatics is making every effort to bring back all team members. However, since the majority of our staff are students, and we are in a new school semester,  there may be some changes to their schedules and availability. In those cases, teachers will be replaced with equally skilled and well-trained instructors.

     

Who Can Come To Swim Lessons?

  • One caretaker per swimmer is allowed inside the swim school.

  • If you have multiple swimmers and they swim one after the other, please keep them close to you and respect social distancing while they wait for their swimming class.

     

 

What Enhanced Cleaning are You Doing?

  • We have enhanced our cleaning and disinfecting to prevent the spread of COVID-19 by using CDC authorized disinfectants and focusing on cleaning the high touch areas. 

  • We will be frequently wiping down with disinfectant all door knobs, surfaces, benches and changing areas and in the parent viewing area between classes. 

  • We will be rinsing our pool decks between each class with chlorinated pool water. 

  • We will be soaking our toys in disinfecting liquid after every class for 30 minutes. 

  • We will have hand sanitizer available in our facilities at the front desk and boutique stations.
     

     

 
 

How Clean is Your Pool Water?

  • Because we care about the safety of our team members and our families, we have  always had cutting-edge technologies that include Stage One Drinking Water Grade Filtration Systems, which filter the water 4 times faster than the state of Florida requires. 

  • In every one of our Ocaquatics facilities, we also use specialized chlorination systems that enable us to have the highest quality water possible for students, parents and instructors. 

  • In addition, our 5 pools all have an Ultra-violet (UV) sanitation treatment system to provide 100% protection against the spread of water-borne diseases. These UV systems are not required by the health department, but we have always built our facilities with them as a great way to kill anything in the water that might have passed through the filters and not been oxidized by chlorine before it returns to the pool. 

  • This means that we have some of the cleanest pool water in Miami Dade County.

     

 

How Can I Help Keep Everyone Safe at the Pool?

  • Any individual with a suspected or confirmed case of COVID-19 is asked to notify us and remain out of the swim school until receiving written medical clearance to return.

  • If you have traveled outside of the country or been in contact with anyone who has, or with anyone who has been diagnosed with COVID-19 or any flu-like virus, please notify the school immediately before returning. You may be asked to obtain medical clearance before returning to the swim school.

  • In general, if you are sick or exhibiting symptoms of any illness, we ask that you fully recover before returning to the swim school.

  • Ocaquatics is continuously updating its safety measures so you may see additional precautions being implemented or existing protocols modified at your school.

  • Remember, the Centers for Disease Control and Prevention (CDC) still recommends the following preventative actions you can take to improve your chances of staying healthy. Our team members are following these recommendations and we encourage you to do so as well:

  • Wash your hands often with soap and water.

  • Avoid touching your eyes, nose, and mouth with unwashed hands.

  • Avoid close contact with people who are sick.

  • Stay home when you are sick. 

  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.

  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipes

     

What About the Lessons We Missed in March?

  • We have added the makeup credit to your swimmers account based on the number of lessons from March that you paid for and your swimmer missed due to the closure.

  • You are welcome to use these credits for group classes or 2 group class makeups may be used to schedule a private lesson. 

  • If you wish to discuss other options, please contact us.

     

 
 

What if We Drop Classes?

  • If you would like to take a break, we will put your account on hold. If you choose this option, you will be removed from your class and your credit will remain in your Ocaquatics account until you wish to return.  The credit on your account will expire June 1 , 2021. 

  • Ocaquatics on Facebook
  • Ocaquatics on Instagram
  • YouTube - White Circle
Mailing Address:
11101 SW 176th Street
Miami, FL 33157
swiminfo@ocaquatics.com
305.969.SWIM(7946)

 

© 2020 by Ocaquatics Swim School